Support
Something not working, a question, or an idea for Gardian? Write to us.
Get in touch
Email magnus.bateman@gmail.com. A person reads every message, and we usually reply within a few days. If something is broken, it helps to say which phone or browser you use, and a screenshot often says the most.
Inside the app you can also send Feedback. It is under Settings, the gear at the top.
Common questions
How do I change the language?
Open Settings and choose under Language: Swedish, Norwegian or English. The app and the coach change over straight away.
How do I get notifications?
In the app for iPhone and Android: open Settings and choose Notifications. There you turn on the week’s tasks, today’s tasks and a line about the season, and pick the day and time for each. If nothing arrives, check that notifications are on for Gardian in your phone’s own settings. There are no notifications in a web browser.
The app says “No connection”. What do I do?
Gardian needs the internet to load your garden. The page tries again by itself, and the app carries on as soon as the network is back. If it happens on a full signal, tell us.
How do I delete my account?
Open Settings and tap Delete my account at the bottom. You confirm before anything happens. If you have already removed the app, there is a page about deleting your account.
What happens to my photos and data?
They are yours. We use them to give advice that fits your garden, and we do not sell them on. The whole picture is in our privacy policy.
Does Gardian cost anything?
No, not today. If that changes we will say so in advance, and you get to choose.
Have a look at our privacy policy and terms of service if you want to know more.