Privacy Policy

Last updated: 2026-10-16

Gardian (“we”) is an AI gardening coach. This policy explains what personal data we process and your rights under the EU GDPR.

Data we collect

Account: email and name, via our auth provider Clerk. You can sign in directly or via Google, which then shares your name, email and profile picture with us.
Profile: gardening experience, garden size, time available, language, and the town/area you optionally provide.
Your content: chats with the coach, photos you upload, diary notes you write, and the plans, to-dos and areas you create.
Feedback you send us, and basic usage analytics.
Garden map: if you use the garden map, we store the map coordinates you choose yourself (the view over your garden plus the borders and areas you draw). The aerial image is fetched from Mapbox each time the map is shown and is not stored by us. The address you search for is never stored.
Notifications: if you turn on notifications in the app, we store an address for your phone (a push token from Apple or Google), your phone’s time zone and which notifications you chose. We delete the address when you turn notifications off, sign out on that phone, or erase your account.
Email: we send your account a welcome and, on the first Thursday of each month, the garden letter about your own garden, made from what you have saved in Gardian. If you have been away from Gardian for some weeks we may also ask how something in your garden is doing, twice at most. For that we look at when you last used Gardian, and the question is written with the help of AI, which is given the name of the plant, project or idea and of the area. The mail about your garden sells nothing, and you turn it off under Settings → Email or with the link in every letter. We may also email you about important changes to the service, a few times a year at most. We store which emails we have sent you and what they said, and whether you turned them off. If an email bounces for good or you mark it as spam, we keep the address so that we never mail it again.

How we use it

To provide and improve the service: generate and manage your gardening plans, personalise advice, and understand product usage in aggregate.

Processors we share with

We use these sub-processors, each under their own data protection terms: Clerk (authentication), Supabase (database & photo storage, hosted in the EU/Frankfurt), Anthropic (AI processing of your chats/photos), OpenAI (image generation — when you visualise an area, the photo you are visualising is sent there), PostHog (analytics, EU region), Mapbox (aerial imagery and address search for the garden map), Resend (email we send, through servers in the EU), Zoho (the inbox for email you send us, in the EU), Apple and Google (deliver notifications to your phone if you turned them on: the notification’s text, such as the names of your tasks, passes through them) and Vercel (hosting). We do not sell your data.

How long we keep it

We keep your data for as long as you have an account. When you erase the account it is deleted or anonymised, as described below.

Your rights

You can access, export, correct or erase your data. From Settings you can erase your account; to receive a copy of your data, email us at the address below and we will send it to you.

On erasure we irreversibly anonymise your data: we delete your login, chat text, diary notes, photos, precise location and your phones’ notification addresses, and de-link the rest so it can no longer be traced to you. We may retain anonymised, non-identifying information. Backups are deleted on their normal rotation.

How to delete your account, and exactly what goes, is on the delete your account page.

Contact

Questions or requests: info@gardian.pro.